Our Terms and Conditions

Terms and Conditions For Solent Boat Training (SBT)

1. Students must be 12 years old or over, please check individual course details as some course have a higher minimum age. Under 18`s must be accompanied by a parent or guardian taking part in a course. 

2. A £250.00 per person per course deposit must be paid when booking; with the balance paid at least 28 days prior to the start of the course. A booking is final when all payments have been made and Solent Boat Training has received the booking form. Courses costing less than £250 require full payment at the point of booking.

3. CANCELLATION

 In the case of cancellation, if insufficient notice is given as per details below in 3.1 - 3.3 and/or your cancelled place on the course is not filled by another student on a fee paying basis, you will forfeit the entire course fee. 

3.1 Cancellation of a a course with 28 days or more notice from the course start date will receive a full refund of course fees less our admin fee.

3.2 Students cancelling a course with 14 days to 27 days from the course start date will receive a 50% refund or can select an alternative course date from our live course calendar system, subject to administration fee described below.

3.3 Cancellation of a a course with less than 14 days notice from the course start date will not receive a refund.

3.4 All course date changes and cancellations incur an administration fee of £35.

3.5 Any student that uses a free RYA VHF Radio discount code and does not attend the course will be charged the value of the discount code to their original payment method. This is a condition of using the discount code.

4. If, for any reason under our control Solent Boat Training is unable to offer the confirmed course we will refund the deposit and any balance paid. Solent Boat Training will not be responsible for any other costs including accommodation or transportation.

4.1 Solent Boat Training is not responsible for course cancellation due to poor weather. As a gesture of goodwill SBT will try to rearrange any course affected by weather in full or in part. However additional fees may be charged, but will be kept to a minimum.

5. All students must not be under the influence of alcohol or illegal drugs at any time. Smoking is not permitted in the training centre or on board any training vessel.

6. Students should ensure that they are physically able to take part in the course and must signed a fitness declaration prior to the course. Any pre-existing medical conditions must be declared at the time of booking. Details of any medication being taken must be recorded on the booking form and the Instructor must also be informed at the time of boarding. Failure to comply with this clause will invalidate any claim against Solent Boat Training arising from any medical complaint not previously disclosed. 

7. Students must comply with reasonable instructions of Solent Boat Training staff at all times throughout the course. The decision of any Solent Boat Training Instructor is final. 

8. Solent Boat Training, its servants, agents and employees are not under any liability, whatsoever in respect of personal injury, loss or damage to personal effects howsoever caused whilst attending a Solent Boat Training course. It is recommended that students take out their own travel insurance. 

9. Any complaints must be made in writing within 28 days from the completion or cancellation of the course, complaints received after this date will be invalid. This does not affect your right to provide feedback on the forms provided by Solent Boat Training. 

10. Students should not attend if knowing carrying any infectious diseases, under the influence of drugs or alcohol. Course fees will be not be refunded in these cases.

10. OWN BOAT TUITION 

10.1 The price and number of days quoted assume fair weather and no mechanical failure. Should tuition be delayed for either of these reasons the usual daily rate will be payable and any additional days will be charged at the standard daily rate. 

10.2 Any additional days instruction required will be charged at the standard daily rate. 

10.3 Solent Boat Training may, in its absolute discretion, elect to terminate the tuition before the Vessel if the tuition is delayed by any of the reasons set out in Clause 10.1. 

10.4 It is the responsibility of the owner of the vessel to inform their insurance company that they are receiving instruction by a professional instructor and wishes the insurance to cover the instructor, and his/her liabilities, for the duration of his/her time on board. It is a condition of this booking that the owner of the vessel is in command of the vessel at all times. By signing the declaration above, you accept to comply unconditionally with this clause. 

11. Solent Boat Training provide training services only. All boat operations are provided by Solent Boat Care Ltd trading. Some products offered are a combined service by both these companies.

12. LIMITATION 

Any claim arising from or in connection with this Agreement to be brought by one party against the other shall be brought within six months of the completion date of the course or delivery, failing which such claims shall be time barred. 

13. SEVERANCE 

The invalidity in whole or in part of any clause in this Agreement shall not affect the validity of the remainder of such clause or this Agreement. 

14. LAW AND JURISDICTION 

This agreement shall be governed by and construed in all respects in accordance with the Laws of England and shall be subject to the exclusive jurisdiction of the English Courts.

15.1 To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.

Instructional support will be provided by this training centre for a period of 12 months from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org.

Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.

15.2 Data Policy. How and why we hold your personal information

Use of www.ryainteractive.org is open to those completing online RYA courses provided by RYA Recognised Training Centres or the RYA. This website is hosted and maintained by a third party called Learning Pool. Learning Pool will not use your personal information for any reason other than enabling your course on this website.

In order to take a course you will be asked for your name, email, date of birth and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA database for the purpose of recording details of the course and any certification gained as a result of it. This information allows the RYA to record your certification centrally, and to update any records we may already hold about you or your qualifications.

Management of your course and any instructional support that you may need is provided by the RYA Recognised Training Centre that you booked your course with and may be time limited (please check the centre's booking terms and conditions for details). To allow this to happen the training centre has visibility of your progress and achievements in the course. The training centre also has visibility of the information in your user profile.

Cookies

A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.

There is a second cookie which you may choose to allow on the login screen so that your username is remembered each time you log in to the site. This cookie is optional and can be disallowed if you wish.

Length of access

The RYA does not impose a time limit for access while you are actively using the site, however your training centre may do so and may request deletion of your user account once that time limit is reached. Please check their booking terms and conditions for details of length of access and whether a fee is payable for extended access. 

If you do not actively use the site for one year (evidenced by the date of your most recent login) your user account will be deleted, with any course completion or certification recorded on the RYA database.

Requesting removal of your personal data

If you want your personal data removed from www.ryainterative.org prior to the end of your access period, please email your request to interactive@rya.org.uk giving your name and email address. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you also want details of your online course removing from the RYA database, please email your request to interactive@rya.org.uk giving your name, date of birth, RYA reference/membership number (if known) and the name of the course you want removed from your records. Please note that removal of course details from the RYA database, means that any certification gained as a result of this course will not be verifiable by the RYA, nor would the RYA be able to issue a replacement certificate.

Contact regarding your course

Contact will normally be made by your RYA Recognised Training centre. However, occasionally the RYA may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from the RYA as a result of holding an account on www.ryainteractive.org unless you have given consent via a personal account on www.rya.org.uk.

If you have any questions about how we look after your personal information please contact us by email at interactive@rya.org.uk or by phone on +44 (0)23 8060 4185.

Your course

While the RYA will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.

Copyright of the courses offered through this site belongs to the RYA. Any additional information added to the site by Recognised Training Centres, coaches or instructors is the responsibility of that person or organisation.

Course content is devised in good faith and is accurate at the time of publication. While the RYA endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.

Unacceptable use of the site

You must use the site and the information available from the site responsibly. You may be invited to contribute to online activities such as forums, questionnaires and surveys which may be read by others within your training centre or group. Any comments posted must not break the law, be abusive, pornographic or sell products or services. Comments posted which contravene this will be removed and your continued access to the site will be reviewed.

16.1 To the running and registration of courses we need to share some of your personal data with the RYA via www.rya.org.UK. This registration and management website is hosted and maintained by a third party, who will not use your personal information for any reason other than enabling your course.

16.2 Data Policy. How and why we hold your personal information

Use of www.rya.org.UK is open to those completing RYA courses provided by RYA Recognised Training Centres or the RYA. This website is hosted and maintained by a third party. They will not use your personal information for any reason other than enabling your course on this website.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA database for the purpose of recording details of the course and any certification gained as a result of it. This information allows the RYA to record your certification centrally, and to update any records we may already hold about you or your qualifications.

Management of your course and any instructional support that you may need is provided by the RYA Recognised Training Centre that you booked your course with and may be time limited. 

Cookies

A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.

There is a second cookie which you may choose to allow on the login screen so that your username is remembered each time you log in to the site. This cookie is optional and can be disallowed if you wish.

Length of access

Requesting removal of your personal data

If you want your personal data removed from www.rya.org.uk prior to the end of your access period, please email your request to interactive@rya.org.uk giving your name and email address. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you also want details of your online course removing from the RYA database, please email your request to interactive@rya.org.uk giving your name, date of birth, RYA reference/membership number (if known) and the name of the course you want removed from your records. Please note that removal of course details from the RYA database, means that any certification gained as a result of this course will not be verifiable by the RYA, nor would the RYA be able to issue a replacement certificate.

Contact regarding your course

Contact will normally be made by your RYA Recognised Training centre. However, occasionally the RYA may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from the RYA as a result of holding an account on www.ryainteractive.org unless you have given consent via a personal account on www.rya.org.uk.

If you have any questions about how we look after your personal information please contact us by email at interactive@rya.org.uk or by phone on +44 (0)23 8060 4185.

Unacceptable use of the site

You must use the site and the information available from the site responsibly. You may be invited to contribute to online activities such as forums, questionnaires and surveys which may be read by others within your training centre or group. Any comments posted must not break the law, be abusive, pornographic or sell products or services. Comments posted which contravene this will be removed and your continued access to the site will be reviewed.

17.Newsletter Terms And Conditions  

By subscribing to our newsletter when placing an order you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about new events or new service offerings. The subscription to our newsletter service is not mandatory. 

Frequency The frequency of the newsletter issues will be at most weekly.

Limited Liability We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these 

Terms of Use. We reserve the sole right to unsubscribe users / visitors from or newsletter service, without notice . We will do so with any subscriber we deem registered with fake data. 

Privacy policy. We will not communicate / spread / publish or otherwise give away your address. You'll be able to change your subscription settings or to delete it all together anytime.